- # Job Description
GRE / Supervisor / Front Office / Outlet Manager – Wellness Outlet

**Location:** Delhi
**Workplace:** Wellness & Spa Outlet inside __________________________
About the Role

We are looking for a **confident, outgoing, well-groomed, and sales-oriented skilled** to represent and manage the guest-facing operations of our premium wellness and spa outlet.

The role is ideal for someone who enjoys **meeting and engaging with people, initiating conversations, building relationships, and converting guest interactions into revenue**. The position combines **hospitality, guest relations, direct sales, outlet operations, and premium service delivery** within a hotel environment.

The successful candidate will be responsible for creating an exceptional first impression, actively promoting wellness services, achieving sales targets, and ensuring smooth day-to-day outlet operations.
Key Responsibilities
1. Guest Engagement & Sales

* Proactively approach and warmly greet guests in the lobby/lounge area.
* Introduce guests to wellness services,



express therapies, packages, and promotional offers.
* Convert walk-in and potential guests into paying customers through effective communication and sales skills.
* Understand guest requirements and recommend suitable services based on their preferences, schedule, and available time.
* Upsell and cross-sell relevant services and packages.
* Maintain a visible, active, and professional presence in the outlet/lobby to maximize guest engagement and conversions.
* Build positive relationships with hotel guests to encourage repeat visits and referrals.
2. Revenue Generation & Target Achievement

* Achieve assigned daily, weekly, and monthly sales targets.
* Maintain a strong focus on revenue generation and conversion.
* Support promotional activities and special offers designed to increase outlet footfall and sales.
* Coordinate with other hotel outlets and teams

📌 outlet manager/supervisor/GRE (Delhi)
🏢 Zivaya Wellness Private
📍 Delhi