Key Roles & Responsibilities
- Sales Target Management
- Set and achieve monthly, quarterly, and annual membership sales targets.
- Monitor daily sales performance and conversion rates.
- Develop strategies to increase membership revenue and average membership value.
- Lead Generation & Follow-up
- Generate leads through walk-ins, calls, digital marketing, referrals, corporate tie-ups, and local promotions.
- Ensure timely follow-up with prospective members.
- Maintain and update the lead database/CRM.
- Sales Team Management
- Recruit, train, motivate, and manage gym sales executives.
- Allocate leads and daily responsibilities to team members.
- Conduct daily sales meetings and performance reviews.
- Track individual team performance and provide coaching.
- Membership Conversion
- Handle important or high-value prospects personally.
- Improve enquiry-to-membership conversion rates.
- Design and implement membership offers, packages, upgrades, and renewal strategies.
- Customer Relationship Management
- Build solid relationships with existing and prospective members.




- Handle sales-related complaints and resolve customer concerns.
- Encourage renewals, upgrades, referrals, and long-term memberships.
- Business Development
- Identify opportunities for corporate memberships and local partnerships.
- Organize promotional campaigns, fitness events, and membership drives.
- Study competitors and local market pricing/offers.
- Reporting & Analysis
- Prepare daily, weekly, and monthly sales reports.
- Track KPIs such as leads, calls, visits, trials, conversions, renewals, and revenue.
- Analyze sales trends and take corrective action when targets are not being met.
- Coordination with Other Departments
- Coordinate with the gym manager, trainers, front desk, marketing, and operations teams.
- Ensure a smooth handover from sales to membership/onboarding teams.
- Work with marketing to improve lead quality and promotional campaigns.

Important KPIs
- Monthly membership rev

📌 Sales Manager (Dwarka)
🏢 Vault by Virat Kohli Dwarka Sector 11
📍 Dwarka