27 Aug
|
Agile Technology
|
Palakkad
27 Aug
Agile Technology
Palakkad
Position Service Engineer
Experience - 4+ Years
Company - Uno Minda Limited
Location - South Side
Job Type - Permanent Role on Direct Payroll of UNO Minda
Role Overview:
You will lead and scale South India home EV charger installation and after-sales service operations, ensuring high-quality, safe, and timely installations. The role involves managing field teams, vendor partners, customer experience, and service delivery performance.
Job Title: Service Engineer
Experience: 4 7 Years
Industry: Automobile / EV / Passenger Vehicles
Key Responsibilities:
- Manage day-to-day service activities at dealerships, service centers, and workshops.
- Diagnose technical issues and support repair/maintenance activities.
- Coordinate with technicians for timely service delivery and issue resolution.
- Handle warranty claims and maintain service documentation.
- Resolve customer complaints and ensure customer satisfaction.
- Support technician/dealer training on service procedures and product updates.
- Ensure service quality, safety standards, and compliance with company policies.
- Prepare service reports and track service performance metrics.
- Coordinate with internal teams such as Sales, Production, Quality, and Purchase for service-related issues.
Preferred Candidate Profile:
- 4 7 years of experience in after-sales service in the automobile industry.
- Experience in EV passenger vehicles preferred.
- Robust technical troubleshooting and customer-handling skills.
Education:
Diploma / B.E. / B.Tech in Mechanical / Electrical / Electronic Engineering
Disclaimer: This job posting & Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Service Engineer (Palakkad)
🏢 Agile Technology
📍 Palakkad