Reservations Executive (Kochi)

Reservations Executive (Kochi)

27 Aug
|
Vedic Village Hotels
|
Kochi

27 Aug

Vedic Village Hotels

Kochi

Interested Candidates may share their CV to [email protected]

WhatsApp: (phone hidden) / (phone hidden)/(phone hidden)

Key Responsibilities
- Handle room reservations through phone, email, OTA, and walk-ins
- Enter, update, and manage bookings in the hotel reservation system
- Provide information on room types, rates, offers, and hotel facilities
- Confirm bookings and send reservation details to guests
- Coordinate with Front Office, Sales, and Housekeeping for room availability
- Process cancellations, modifications, and no-shows
- Ensure correct billing details and guest preferences are recorded
- Upsell rooms and packages to maximize revenue
- Maintain reservation reports and daily booking records





Required Skills & Qualifications
- Diploma or degree in Hotel Management or related field
- 1–3 years of experience in hotel reservations or front office
- Knowledge of hotel PMS (Opera, IDS, or similar systems)
- Good communication and customer service skills
- Attention to detail and accuracy
- Ability to work shifts and under pressure

Job Type: Full time

Benefits:
- Food provided
- Health insurance

Experience:
- total work: 2 years (Preferred)

Work Location: In person

📌 Reservations Executive (Kochi)
🏢 Vedic Village Hotels
📍 Kochi

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