Key Responsibilities
- Develop and deliver
training programs
for newly implemented business and technology solutions.
- Analyze solution functionality and business processes to identify training requirements.
- Develop
training plans, user guides, training manuals, presentations, and learning materials
.
- Conduct instructor-led, virtual, and hands-on training sessions for end users and stakeholders.
- Customize training content based on different user roles, business processes, and skill levels.
- Coordinate with
business analysts, solution architects, project managers, and technical teams
to ensure training content accurately reflects the implemented solution.
- Conduct
train-the-trainer (TTT)
sessions where required.
- Support users during solution rollout, adoption, and post-implementation activities.
- Gather participant feedback and continuously improve training materials and delivery.
- Track training attendance, completion, assessments, and user readiness.
- Provide post-training support and clarification to ensure effective solution adoption.

Required Skills




- Strong experience in
solution training, end-user training, and technology adoption
.
- Experience delivering training for
enterprise applications and complex business/IT solutions
.
- Robust understanding of
training needs analysis and learning methodologies
.
- Ability to develop
training materials, user manuals, SOPs, presentations, and quick-reference guides
.
- Excellent presentation, facilitation, and communication skills.
- Ability to explain complex technical concepts in a
easy and user-friendly manner
.
- Experience with
Microsoft PowerPoint, Word, Excel, Teams, and other training/learning tools
.
- Experience conducting both
onsite and virtual training sessions
.
- Strong stakeholder-management and interpersonal skills.
- Experience working within
large-scale or high-complexity projects
.

Preferred Skills
- Experience with
train-the-trainer programs
.
- Knowledge of
LMS platforms and digi

📌 Technical Trainer (India)
🏢 Sharp Brains
📍 India