*EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a agile and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.*

We are seeking a Lead/Senior Business Analyst – Insurance with Scrum Master expertise to bridge business and technical teams across the insurance value chain, driving requirements analysis, Agile delivery, and stakeholder collaboration to achieve measurable business outcomes.

Responsibilities
- Partner with business stakeholders to understand objectives, pain points, and regulatory/process constraints in the insurance value chain (e.g., Policy, Billing, Claims, Underwriting, CRM/Distribution)




- Elicit, analyze, and document requirements using workshops, interviews, story mapping, process mapping, and data analysis
- Translate requirements into user stories, acceptance criteria, process flows (AS-IS / TO-BE), functional specs, and wireframes as needed
- Maintain and refine the product backlog in collaboration with Product Owner/business leads to ensure clarity, completeness, and testability
- Support UAT through preparation of test scenarios, coordination of business users, defect management, and traceability from requirements to outcomes
- Define and track business KPIs (e.g., cycle time reduction, claim leakage controls, STP rates, NPS improvements)
- Drive Agile ceremonies: Sprint Planning, Daily Stand-ups, Backlog Grooming, Sprint Reviews, Retrospectives
- Plan and manage delivery scope, schedule, dependencies, risks, RAID logs, and release milestones
- Coordinate work across t

📌 Lead/Senior Business Analyst (Bengaluru)
🏢 EPAM Systems
📍 Bengaluru