Job Title: Customer Support Executive (CSE - Tele-calling)

Experience: 1 - 2 Years
Location: Hadapsar, Pune
Company: ProMunim of India Pvt Ltd.

Job Summary:
We are seeking a agile and results-driven Customer Support Executive (CSE) with hands-on experience in end-to-end sales processes, including lead generation, client interaction, follow-up, and documentation. The ideal candidate should be confident in handling the
complete sales cycle from initial calling to deal closure and post-sale
coordination.

Key Responsibilities:
- Handle outbound and inbound calls to generate and qualify leads
- Explain company services/products and convert leads into sales
- Manage the complete sales cycle from first contact to final closure
- Conduct regular follow-ups with interested prospects
- Maintain strong client relationships and customer satisfaction
- Handle sales documentation and onboarding formalities
- Coordinate with internal teams for smooth execution of services




- Maintain accurate records in CRM or internal systems
- Achieve assigned sales targets and KPIs

Required Skills:
- Strong communication and convincing skills
- Good understanding of sales funnel and closing techniques
- Ability to handle client objections confidently
- Basic knowledge of MS Excel / CRM tools
- Time management and multitasking abilities
- Customer-focused and target-oriented mindset

Eligibility Criteria:
- 1-2 years of experience in end-to-end sales (from calling to
documentation)
- Experience in telesales, inside sales, or customer handling roles
preferred
- Graduate in any field

Preferred Qualities:
- Immediate joiners preferred
- Experience in finance, consulting, or service-based industry is a
plus
- Positive attitude and willingness to learn

Salary: As per industry standards + Performance Incentives

📌 Walk-in || Customer Service Executive (Pune)
🏢 ProMunim of India
📍 Pune