Job Summary

Operations Manager Quick Commerce

Bangalore, Karnataka, India
Availability

Own how we stay in stock replenishment within ROL cycles at >90% fill rate across the network.
Experience

4-8 years quick-commerce / e-commerce supply-chain preferred
The role

You own availability the reach lever. On quick commerce, being out of stock is being invisible, so your mandate is easy and hard: keep the product on the shelf. You build and run the replenishment engine so that stock is refilled within ROL (re-order level) cycles at a >90% fill rate across the network and every DC cluster without stranded inventory or returns eating the margin.
What you'll own
- Replenishment planning build and run the DOI (days-of-inventory) and ROL logic at network and DC / cluster level.
- Inventory management stock health across dark stores and DCs; the right cover in the right place.
- Fill-rate in-stock management hold >90% fill rate within ROL cycles; drive down stockouts and lost sales.
- Demand planning / forecasting with the Category team,



translate BAU and festive demand into buy and replenishment plans.
- 3PL / dark-store / warehouse coordination own the SLAs and the operating rhythm with platform and logistics partners.
- RTO returns track and reduce returns / RTO; protect margin and inventory.
What success looks like
- >90% fill rate held consistently, with replenishment inside ROL cycles.
- In-stock % up and stockout rate down across the network and clusters.
- Healthy DOI / inventory turns availability without stranded stock.
- Measurable RTO / returns reduction.
What you bring
- 4-8 years in supply chain / operations quick-commerce, e-commerce, or FMCG distribution experience preferred.
- Hands-on inventory and replenishment planning (DOI / ROL, safety stock, multi-location).
- 3PL / dark-store / warehouse coordination and SLA management.
- Data-driven and SLA-obsessed strong Excel / analytics; builds and runs planning models.
Nice to have
- Direct experience with qu

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