Company:
Vijaya Diagnostic Centre

Position:
Receptionist / Front Office Executive

Department:
Front Office / Customer Service

Location: Dilsuknagar

Key Responsibilities
- Welcome and assist patients and visitors in a polite and professional manner.
- Handle patient registration and update patient details accurately.
- Generate bills, collect payments, and provide receipts.
- Schedule appointments and coordinate with patients regarding tests and services.
- Explain basic test-related information, charges, and procedures to patients.
- Handle incoming calls and respond to patient queries.
- Coordinate with phlebotomists, technicians, doctors, and other departments for smooth operations.
- Manage patient reports and assist in report collection/delivery.
- Handle customer complaints and escalate issues to the concerned team when required.
- Maintain accurate records and ensure proper documentation.
- Ensure the reception/front-office area is clean and organized.




- Follow company policies, SOPs, and customer service standards.
- Maintain patient confidentiality and professionalism at all times.

Eligibility
- Qualification:
Any Graduate
- Experience:
0–3 years in Reception / Front Office / Customer Service preferred.
- Freshers with positive communication skills may also be considered.
- Good communication and interpersonal skills.
- Basic computer knowledge is required.
- Ability to work in shifts and handle multiple tasks efficiently.

Preferred Skills
- Good verbal and written communication.
- Patient-friendly and courteous approach.
- Basic knowledge of MS Office/computer applications.
- Good coordination and problem-solving skills.
- Ability to work under pressure in a healthcare environment.
- Professional appearance and positive attitude.

📌 Receptionist (Hyderabad)
🏢 Vijaya Diagnostic Centre
📍 Hyderabad