":"Senior User Researcher" , "Is_Locked":false , "City":null , "Industry":"Public Sector and Government","Job_Description":"

This is a remote position.

About Scrumconnect Consulting

Scrumconnect Consulting is a multi-award-winning digital consultancy, recognised for delivering impactful and creative technology solutions across UK government departments. Our work has positively influenced the lives of over 40 million UK citizens.

We are passionate about user-centred design, agile delivery, and building digital services that make a real difference. Our teams work at the forefront of innovation, helping organisations transform and deliver high-quality, scalable solutions that truly matter.

Role Summary

The Senior User Researcher will lead the user research programme for the Discovery, designing and executing a comprehensive research approach to understand the needs, behaviours and pain points of building control authority teams across England. Operating at SFIA Level 5, this role requires an experienced researcher capable of working autonomously,



advising on research strategy and producing high-quality, evidence-based outputs that directly inform the design of a new digital notification system.

Key Responsibilities
- Lead the design and execution of the user research strategy for the SCS-N discovery, including defining research questions, selecting appropriate methods and managing participant recruitment
- Plan and facilitate in-depth interviews, focus groups, contextual enquiries and usability sessions with building control authority (BCA) teams[7.1] across a representative sample of local authorities
- Design and deploy surveys, diary studies and other mixed-methods research instruments
- Synthesise and analyse large volumes of qualitative and quantitative research data to identify themes, insights and user needs
- Produce clear, compelling and high-quality research outputs including findings reports, insight packs, affinity diagrams, personas and journey

📌 Sr User Researcher (India)
🏢 Scrumconnect
📍 India