27 Aug
|
The Language Skool
|
India
27 Aug
The Language Skool
India
The Language Skool | Remote / Work From Home*
Position
*Operations Executive*
*Experience:* 6–10 Years
*Work Mode:* Work From Home / Remote
*Working Hours:* 10:00 AM – 7:00 PM
*Working Days:* Monday – Saturday
About The Language Skool
The Language Skool is an online language-learning platform providing structured language training through experienced trainers and personalized learning programs.
Key Responsibilities
* Manage and oversee the *day-to-day operations* of the organization.
* Coordinate with *trainers, students, counsellors, recruiters, and internal teams*.
* Manage batch scheduling, trainer allocation, class planning, and operational workflows.
* Monitor trainer attendance, student attendance, class completion, and batch performance.
* Handle student and trainer concerns and ensure *timely resolution of escalations*.
* Monitor the quality and smooth functioning of online classes.
* Manage trainer onboarding, documentation, and operational coordination.
* Track operational KPIs, productivity, student engagement,
and team performance.
* Prepare and maintain *daily, weekly, and monthly MIS reports*.
* Maintain operational trackers using *MS Excel / Google Sheets*.
* Identify operational gaps and implement effective process improvements.
* Develop SOPs and ensure processes are followed consistently.
* Coordinate with management on operational planning and business requirements.
* Manage remote teams effectively and ensure timely completion of assigned tasks.
* Take ownership of operational challenges and provide quick, practical solutions.
Required Skills & Qualifications
* *6–10 years of experience* in Operations Management, preferably in *EdTech, Education, Training, or Online Learning*.
* Proven experience in managing teams and day-to-day business operations.
* Solid leadership, coordination, and people-management skills.
* Excellent verbal and written communication.
* Strong problem-s
📌 Operations Executive (India)
🏢 The Language Skool
📍 India