About ConvertPolo

At ConvertPolo, we turn digital journeys into measurable success through data-backed experimentation, human-centered insights, and continuous learning. We work with e-commerce and D2C brands across geographies, running CRO experimentation programmes, building brands from the ground up, and shipping web experiences that convert.

About the role

This is not a pure analyst seat. We are looking for someone who can own a client from the first kickoff call to the renewal conversation, and everything in between.

You will be the single point of accountability for a set of accounts. That means you set the optimization direction, you run the experimentation roadmap, you keep delivery on time and on quality, and you carry a positive relationship through renewal. When a client asks "where are we and what is next," you are the person who answers.

We are looking for someone who has already done CRO hands-on and is ready to take the wheel on the whole engagement. If you enjoy being close to the client, are comfortable with numbers, and take it personally when a delivery slips,



this role will fit you well.

What you will own
1. End-to-end client ownership
- Act as the primary point of contact for your accounts from onboarding through renewal, including kickoff, weekly calls, escalations and reviews.
- Understand each client's business model, margins, seasonality and internal priorities well enough to make recommendations they can act on.
- Set expectations clearly and early on scope, timelines and what is realistically achievable, and hold the line when scope drifts.
- Run monthly and quarterly business reviews that connect our work to the client's commercial outcomes, not just test results.
- Manage difficult conversations directly: missed timelines, flat test results, scope disputes and pricing questions.
- You will be responsible for end-to-end project management, upsell, cross-sell and renewal of accounts

2. Project and delivery ownership
- Own the delivery p

📌 Senior CRO Analyst (New Delhi)
🏢 ConvertPolo
📍 New Delhi