Job Description – Front Desk Receptionist

Company: Dr. Awish Derma Care Pvt. Ltd.
Industry: Healthcare / Dermatology & Aesthetic Care
Location: Sarita Vihar, New Delhi
Position: Front Desk Receptionist
Working Hours: 10:00 AM – 8:00 PM
Working Days: 6 days a week
Weekly Off: 1 rotational day

About the Role

Dr. Awish Derma Care Pvt. Ltd. is looking for a qualified, friendly, and well-organized Front Desk Receptionist to manage the reception area and provide an excellent patient experience. The ideal candidate should have robust communication skills, a pleasant personality, and the ability to efficiently handle front-office operations in a healthcare environment.

Key Responsibilities
- Welcome and greet patients and visitors professionally.
- Manage patient appointments, registrations, confirmations, and rescheduling.
- Handle incoming calls, WhatsApp inquiries, and general patient queries.
- Maintain accurate patient records and front-desk documentation.
- Coordinate with doctors, therapists, and other clinic staff regarding appointments and patient flow.




- Explain basic clinic services, procedures, timings, and policies to patients.
- Manage billing, payments, receipts, and basic cash-handling responsibilities, as required.
- Follow up with patients regarding appointments and scheduled visits.
- Maintain a clean, organized, and professional reception area.
- Ensure patient information is handled with confidentiality and professionalism.
- Assist with daily administrative and front-office tasks.
- Handle patient concerns courteously and escalate issues to the appropriate senior team member when required.

Candidate Requirements
- Minimum qualification: 12th Pass / Graduate.
- Prior experience as a receptionist, front-desk executive, clinic receptionist, or in a healthcare/dermatology setting is preferred.
- Excellent verbal and written communication skills.
- Pleasant personality with a patient-centric approach.
- Good knowledge of basic computer operations, M

📌 Front Desk Receptionist (Sarita Vihar)
🏢 AWISH CLINIC
📍 Sarita Vihar