JOB DESCRIPTION – LAB RECEPTIONIST / FRONT DESK EXECUTIVE

Malhotra Labs is hiring a Lab Receptionist / Front Desk Executive for Chandigarh.

Role:
The candidate will manage patient reception, calls, bookings, billing, report coordination, and daily front-desk operations at the diagnostic lab.

Responsibilities:
- Greet and guide patients at the front desk
- Handle phone calls and WhatsApp enquiries
- Book lab tests and home collection appointments
- Enter patient details accurately in system/register
- Manage billing, cash, UPI, and receipts
- Coordinate with phlebotomist and lab team
- Share reports with patients as per process
- Explain basic test preparation instructions
- Maintain cleanliness and order at reception
- Handle patient queries politely and professionally
- Use smartphone for WhatsApp, calls, patient coordination and daily updates

Requirements:




- Valuable communication and patient-handling skills
- Decent spoken and written English
- Hindi and Punjabi required
- Basic computer knowledge and fast data entry
- Comfortable using WhatsApp, phone calls, and billing software
- Must have a smartphone
- Lab, clinic, hospital, or reception experience preferred
- Freshers may apply if confident and well-spoken
- Honest, punctual, organized, and polite

Salary:
₹16,000–₹22,000 per month, depending on experience

To apply:
WhatsApp your resume, current location, experience, and expected salary to 98761 46200.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Representative (Chandigarh)
🏢 Malhotra Labs
📍 Chandigarh