Role & responsibilities
Sales & Business Development
- Achieve monthly and quarterly vehicle sales targets for assigned cluster locations.
- Monitor dealership sales performance and retail growth.
- Support dealers in lead generation, customer conversion, and market penetration.
- Conduct market analysis to identify competitor activities and customer trends.
Dealer Management
- Manage multiple dealerships or retail outlets within the assigned cluster.
- Ensure dealers follow company policies, branding, and operational standards.
- Maintain healthy dealer relationships and resolve escalations.
- Support dealer profitability and business expansion activities.
Team Coordination
- Guide and monitor dealership sales executives and team performance.
- Conduct regular reviews, training, and performance evaluations.
- Ensure proper manpower availability at dealer locations.
Customer Experience
- Ensure high customer satisfaction during vehicle inquiry, test rides, delivery, and after-sales support.
- Address customer complaints and coordinate resolutions with dealers/service teams.
Operations & Reporting
- Track vehicle stock availability, dispatches, and retail billing status.
- Monitor inquiry-to-retail conversion ratios and sales funnel performance.
- Prepare daily, weekly, and monthly sales reports for management review.
Marketing & Promotions
- Execute local marketing activities, roadshows, events, and promotional campaigns.
- Coordinate with marketing teams for brand visibility in the assigned region.
EV-Specific Responsibilities
- Educate dealers and customers on EV technology, charging, battery performance, and government subsidies.
- Ensure awareness of FAME/state EV policies and benefits.
- Support charging infrastructure coordination wherever applicable.
Skills Required
- Robust sales and dealer management skills.
- Leadership and team handling capability.
- Good communication and negotiation skills.
- Knowledge of EV 2-wheeler products and market trends.
📌 Cluster Incharge (Kochi)
🏢 PERSOL
📍 Kochi