At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most cutting-edge companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D; and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description
PU1 Support / Junior Offshore Manager (Hydro Domain)
Location:
Pan India

Experience:
6+ Years

Choosing Capgemini means choosing a place where you'll be empowered to shape your career, supported by a collaborative global community, and inspired to reimagine what's possible. Join us in supporting critical Hydro Power Generation operations through technology-driven application support, operational excellence, and stakeholder management.

Your Role
As a
PU1 Support / Junior Offshore Manager
, you will act as a key liaison between business users, application vendors,



and technical teams to ensure the stability, performance, and continuous improvement of business-critical applications. You will be responsible for coordinating support activities, managing incidents, and driving issue resolution while supporting Hydro Generation operational systems.

In this role, you will:
- Manage day-to-day application support activities for enterprise platforms and operational systems.
- Coordinate with business users, offshore teams, and external software vendors to resolve incidents and service requests.
- Analyze and troubleshoot medium to high-complexity application and configuration issues.
- Lead incident triage, root cause analysis, and defect resolution activities.
- Monitor support metrics and ensure compliance with agreed service levels.
- Support change management, release activities, and production deployments.
- Facilitate communication between technical team

📌 Support (Hyderabad)
🏢 Capgemini
📍 Hyderabad