Designation: Sr. Facilitator

Location : Remote (Work from Home)

Shifts: US Shifts (6:30 PM - 3:30 AM)

WHAT YOU'LL DO:
- Facilitate training courses in both live and on-line environments
- Design and develop need-based L&D; programs to support the business
- Manage and maintain data as per the L&D; requirements during current hire / cross skill / floor support training
- Identify key areas of improvement through effective data analysis and support the business with refresher training and knowledge management
- Work with SMEs to transform expert content into learner friendly classroom, online and/or blended learning solutions
- Manage and develop project plans and timelines
- Contribute to training process improvements and participate in other projects as needed
- Act as a liaison with L&D; and the business department to ensure consistency with practices, processes and manage scheduling of programs
- Contributes to process improvements and innovation in the L&D; function
- Attend any client mandated trainings




- Carry out trainer responsibilities in accordance with the organizations policies; this includes training employees, assigning and directing work, appraising performance of new hires, rewarding and disciplining employees, addressing complaints and resolving problems within the training group.
- Monitor advisors progress throughout duration of training including providing coaching and developmental feedback. Conduct classroom training as per ramp planning.
- Utilize effective presentation skills including creative training techniques and accelerated adult learning techniques. Adapt developed classroom agenda, timelines, and content flow as necessary to deliver effective training to trainee group.
- Mentor and develop trainers under training, in facilitation and presentation skills and training methodologies as directed by the Leadership.
- Participate in floor support activities including OJT Support, Refresher and Remedial trainings as required and ensure program eff

📌 Senior Facilitator (Bengaluru)
🏢 Altisource
📍 Bengaluru