Cruelty Response Coordinator

Position Objective:

To assist PETA India’s Cruelty Response Team (CRT) in handling cases involving cruelty to animals and enforcing laws

Term of Employment:

Full-time

Work Schedule:

The schedule will include daytime, evening, and weekend work.

Reports To:

Manager of Cruelty Response Projects

Location:

Mumbai or Delhi (The position will involve office, field, and work from home.)

Primary Responsibilities and Duties:
- Respond to specific cruelty-case calls and complaints received via e-mail or through social media in an effective and efficient manner
- Respond to general cruelty-case complaints, such as housing societies that wrongly impose restrictions on companion animals, with form letters and other means of ensuring legal rights
- Coordinate promptly with local animal protection organisations or volunteers to file cruelty-case complaints
- Work with law enforcement authorities such as police, forest department officials, and SPCA representatives to get non-cognisable offence reports, first information reports,



or preliminary offence reports registered, including by independently travelling to the concerned location when necessary
- Help members of the public with ways they can assist in matters of cruelty to animals
- Maintain and update the CRT’s national database on volunteering and law enforcement contacts and services
- Ensure that thorough records are maintained for complaints received via phone, e-mail, and social media regarding cruelty cases, including how they were handled and concluded
- Professionally represent PETA India to the public, organisations, volunteers, veterinarians, government agencies, the police, and others
- Perform any other duties assigned by the supervisor

Qualifications:
- Minimum of a bachelor’s degree from a recognised institution
- Voluntary or other experience handling cruelty-to-animals cases
- Computer proficiency
- Fluency in Hindi and English
- Knowledge of other local Indian languages a

📌 Cruelty Response Coordinator (Mumbai)
🏢 PETA India
📍 Mumbai