Role Summary

We are looking for an IT Support Executive to manage Microsoft 365 users, provide endpoint support, and handle IT service requests and device management using ManageEngine.

Responsibilities
- Create, modify, disable, and delete user accounts in Microsoft 365 and Active Directory.
- Manage email accounts, licences, distribution lists, shared mailboxes, passwords, and access permissions.
- Support Outlook, Teams, OneDrive, Office applications, MFA, and basic Microsoft 365 issues.
- Complete employee onboarding, transfers, and offboarding activities (On Daily Basis).
- Install, configure, and troubleshoot Windows laptops, desktops, printers, VPNs, and standard applications.
- Manage software deployment, patching, remote support, and asset inventory using ManageEngine Endpoint Central.
- Record, track, and close incidents and service requests in ManageEngine ServiceDesk Plus.
- Maintain laptop, software, licence, and IT asset records.




- Coordinate with vendors for hardware repairs and warranty support.
- Follow IT security policies and maintain basic technical documentation.

Required Skills
- 23 years of experience in IT support, Microsoft 365 administration, or endpoint support.
- Working knowledge of Microsoft 365 Admin Center, Exchange Online, Teams, OneDrive, and Active Directory.
- Experience with Windows 10/11 installation and troubleshooting.
- Basic knowledge of networking, VPN, antivirus, BitLocker, MFA, and endpoint security.
- Familiarity with ManageEngine Endpoint Central and ServiceDesk Plus.
- Positive communication, troubleshooting, and user-support skills.

QualificationBachelors degree or diploma in IT, Computer Science, or a related field. Relevant experience may be considered in place of a formal degree.

📌 & Endpoint Support Executive (Bengaluru)
🏢 Vistaar Finance
📍 Bengaluru