Job Responsibilities
- Handle customer queries through calls, chat, and email.
- Resolve customer concerns professionally and efficiently.
- Provide accurate information and maintain excellent customer service.
- Coordinate with internal teams when required.
- Maintain customer records and follow-ups.
- Achieve assigned performance and customer satisfaction targets.
Requirements
- Excellent English communication skills are mandatory.
- Strong verbal and written English.
- Confident and qualified personality.
- Customer-focused approach.
- Freshers with excellent communication skills can apply.
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund
Application Question(s):
- How much do you rate your English communication skill out of 10 ?
- How many months of experience do you have in calling related role ?
- What's your last in-hand salary ?
- What's your last working date ?