Role & responsibilities

Essential Job Responsibilities:
- Oversee administration of Citrix XenApp & XenDesktop environments, including PVS, MCS, WEM, SF, Compliance & Citrix hardening, Citrix licensing, Citrix Cloud, image hardening, ADM, Tanium and NetScaler.
- Very positive understanding in VMware infrastructure, including ESX and ESXi management, XenServer, Hyper-V.
- Implement automation scripts (PowerShell, Python) for routine tasks, patching, and performance optimization.
- Utilize AI-driven tools for predictive monitoring, capacity planning, and anomaly detection.
- Monitor and optimize system performance using Citrix Director, Liquid ware, SolarWinds, Dynatrace.
- Integrate third-party systems and applications to meet business requirements.
- Support data center operations, including hardware installation and troubleshooting.
- Work with security and monitoring tools such as CrowdStrike, Qualys, Zscaler, Splunk, MFA, Tanium, and Workspace ONE.
- Drive process improvements and automation in ITIL-based workflows (Incident, Change, Problem Management).




- Assist with disaster recovery and business continuity planning.
- Provide L2/L3 Citrix support and mentor junior team members.
- Maintain documentation, SOPs, and configuration records.
- Collaborate with cross-functional teams (network, storage, application, database) to fulfil Citrix requirements.
- Perform certificate deployment and renewal tasks.
- Support ticketing systems such as ServiceNow and Jira.
- Participate in 24x7 support rotations, including nights, weekends, and holidays. Each weekend needs to perform Citrix maintenance.

Preferred candidate profile
- 6--- 10 years of experience in Citrix XenApp, XenDesktop, Citrix Cloud, VMware, NetScaler and Windows Server environments.
- Strong troubleshooting skills in NetScaler, VAD, WEM, any issues in Citrix infrastructure.
- Expertise in Citrix farm management, session handling, printer management, and application publishing/decommissioning, GPO, image harde

📌 Senior Citrix Administrator (Hyderabad)
🏢 Cotiviti
📍 Hyderabad