Key Responsibilities:
- Manage end-to-end outsourcing operations by coordinating with project management teams and suppliers.
- Ensure timely creation, allocation, and distribution of Work Orders (WO), Purchase Orders (PO), and Statements of Work (SOW) as per defined processes.
- Coordinate invoicing and payment processing activities to ensure timely supplier payments.
- Handle supplier registration, empanelment documentation, and related onboarding processes.
- Create and manage contracts, work orders, and SOWs while guiding the team on related processes.
- Understand IT and Non-IT outsourcing requirements and coordinate with project teams and suppliers accordingly.
- Manage and resolve escalations related to work orders, invoice submissions, and payment releases.
- Maintain outsourcing trackers, matrices, reports, and effective tracking mechanisms.
- Build and sustain strong relationships with existing suppliers and manage the supplier network.




- Provide regular project and outsourcing status updates to project management teams and senior stakeholders.
- Ensure compliance with defined procurement and outsourcing processes.

Key Requirements:
- Minimum 5-6 years of experience in procurement or outsourcing operations
- Strong experience handling WO, PO, SOW, invoicing, and payment processes
- Experience in supplier registration, empanelment, and contract documentation
- Understanding of IT and Non-IT outsourcing requirements
- Strong supplier and stakeholder management skills
- Experience handling operational escalations and resolving process-related issues
- Good interpersonal, communication, coordination, and reporting skills
- Robust attention to detail and ability to manage multiple operational activities Preferred Qualifications: Procurement or outsourcing experience from an e-Learning or IT company
- Experience working with project management teams and external suppliers.

📌 Senior Executive (Mumbai)
🏢 QASolvers
📍 Mumbai