Salesforce Quality Analyst

Experience: 3+ Years
Location: Coimbatore, Tamil Nadu
Employment Type: Full time

Role Overview:

We are looking for an experienced Salesforce Quality Analyst with 3+ years of experience in software testing and strong expertise in Salesforce application testing. The ideal candidate will be responsible for ensuring the quality, functionality, performance, and reliability of Salesforce solutions across implementation, enhancement, integration, and data migration projects.

Key Responsibilities
- Analyze Salesforce requirements, specifications, user stories, and acceptance criteria to create detailed test plans, test scenarios, and test cases.
- Perform functional and regression testing across Salesforce applications, including Sales Cloud, Service Cloud, and customized Salesforce solutions.
- Develop and execute manual and automated test cases for Salesforce applications.
- Validate Salesforce configurations, including Objects, Fields, Validation Rules, Workflows/Flows, Approval Processes, Profiles, Roles, Permission Sets, and Reports.
- Identify,



document, prioritize, and track defects using tools such as Jira and Monday.com.
- Collaborate with Salesforce Developers, Consultants, Business Analysts, and stakeholders to investigate and resolve defects.
- Perform regression testing for Salesforce enhancements, fixes, releases, and deployments.
- Conduct API and integration testing to validate data exchange between Salesforce and external systems.
- Perform Salesforce data migration testing, including data validation, data integrity, field mapping, and record reconciliation.
- Validate business processes and end-to-end workflows across Salesforce and integrated applications.
- Perform UAT support and assist business stakeholders in validating Salesforce solutions against business requirements.
- Monitor and maintain defect logs while performing root-cause analysis for recurring issues.
- Ensure testing activities are aligned with Salesforce re

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