27 Aug
|
Amwhiz Media Private
|
Perungudi
27 Aug
Amwhiz Media Private
Perungudi
About the Role
Amwhiz is a Zoho implementation partner helping Tamil Nadu businesses go digital. We're hiring an Inside Sales Executive to own the first conversation with every current lead — understanding what the business actually needs, capturing the right information, and setting up our senior consultants for a focused, high-value demo.
You won't be expected to be a Zoho expert on day one. We'll train you on a structured playbook that guides every call, so your job is to listen well, ask the right questions, and log the details accurately — not to know every Zoho product inside out.
What You'll Do
- Take the first call with every inbound lead (from ads, referrals, and website enquiries) within 24 hours of lead assignment.
- Run our structured discovery playbook to understand what the customer's business actually needs — not just what product they think they want.
- Ask the right qualifying questions to understand company size, current tools in use, urgency, and who the decision-maker is.
- Accurately log every call's details into our CRM (HubSpot) — no lead should go un-updated.
- Identify whether a lead needs a New Zoho Setup, help with an existing Zoho account, or a Support & Fix, and route it correctly.
- Handle common early objections (like “I just want CRM”) using our scripted reframing approach, without being pushy.
- Schedule qualified leads for a demo/technical call with a senior consultant, and brief them beforehand.
- Follow up with leads who aren't ready yet, keeping them warm for future conversion.
What We're Looking For
- 1–2 years — of experience in inside sales, telesales, customer support, or lead qualification (software/SaaS background is a plus, not mandatory).
- Fluent spoken and written English and Tamil — mandatory.
- Hindi speaking ability — good to have.
- Comfortable making outbound calls and handling first-time software buyers who may not be tech-savvy.
- Basic comfort using CRM tools/software — full training provided on HubSpot.
- A pat
📌 Telesales Executive (Perungudi)
🏢 Amwhiz Media Private
📍 Perungudi