Driven by growth and new technology initiatives, we have an opening for a Senior Manager of Infrastructure Operations. This role has direct management of a team of infrastructure engineers with varied disciplines across both our legacy and go forward technology initiatives.
This role will require someone with a hands-on type of leadership style, someone that can guide others and still roll up their sleeves to contribute to our growing infrastructure. You will collaborate across multiple groups within the Product Delivery organization including development, architecture and program management to help deliver the best service for our clients.
The right person for this role will be versed in multiple technologies, and comfortable with the idea of scaling our solutions into the cloud.
SPECIFIC DUTIES and RESPONSIBILITIES:
- Lead a team of 3 to 6 infrastructure engineers in configuring, monitoring, maintaining and growing the companys application services
- Perform cloud-based solutions such as cloud assessments, design, migration of workloads and creation of documentation
- Provide formal, less formal and ‘as needed’ continual performance and personal growth feedback to assigned engineers
- Lead the team by example in driving and implementing actionable process, efficiency and quality improvements
- Troubleshoot issues across all application tiers
- Continual learning of new technologies and concepts; training and mentoring team members.
- Create and maintain comprehensive documentation as it relates to server and network topology, equipment, and configuration(s)
- Participate in the creation, maintenance, testing, and execution of the Disaster Recovery plan
- Work with hosting services, managed service providers, and contracted support to deliver creative solutions for a wide range of product and service offerings
- Assist in capacity planning activities, to include cr