Key Responsibilities
- Handle incoming calls and catering enquiries professionally.
- Understand customer requirements and provide suitable catering options.
- Coordinate with customers regarding menu selection and menu planning.
- Prepare and share catering menu options and quotations as required.
- Follow up with customers regarding enquiries and event requirements.
- Coordinate with the kitchen, operations, and other departments for catering arrangements.
- Maintain proper records of customer enquiries, bookings, and follow-ups.
- Assist customers with queries related to catering packages, menus, pricing, and services.
- Ensure timely communication and follow-up with customers.
- Maintain good customer relationships and provide excellent customer service.
- Handle day-to-day coordination related to catering enquiries.

Requirements




- Good communication and interpersonal skills.
- Pleasant and confident personality.
- Basic knowledge of MS Office / computer applications.
- Good Malayalam and English communication skills.
- Ability to handle multiple customer enquiries efficiently.
- Interest in food, catering, and menu planning will be an added advantage.
- Freshers with valuable communication skills are also welcome.

Job Highlights
- No sales target
- No field work
- Office-based role
- Customer calls and coordination
- Menu planning and catering enquiry handling
- Friendly and professional work environment

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:
- Food provided

Work Location: In person

📌 Customer Relationship Executive (Kochi)
🏢 Nila Caterers India
📍 Kochi