Robert Walters is the worlds most trusted talent solutions business. Across the globe, we deliver recruitment, outsourcing, and talent advisory services for businesses of all sizes, opening doors for people with diverse skills, ambitions, and backgrounds.
Our Outsourcing service delivers recruitment for some of the worlds top employers, and we are currently recruiting on behalf of one our client which is a leading global professional services firm delivering expertise across insurance broking, risk management, reinsurance, capital solutions, people and investments, and management consulting. The firm is committed to advancing client success by integrating diverse perspectives and specialized capabilities. Through a disciplined approach and a focus on innovation, it enables organizations to navigate complexity, manage risk, and achieve sustainable growth with confidence.
The Role
Our client is seeking a Insurance Operations in the Insurance division.
This role offers an exciting opportunity to join a global team, providing top-tier service to existing and prospective clients while expanding the business on a product and global level.
Job Description:
- Handled billing, payments, tax deductions, and premium calculations with precision and compliance.
- Play a key role in building and transitioning functional capability to the service centre.
- Manage your book of work and ensure timely delivery on all cases as per SLAs (i.e. Meet SLAs on Accuracy, Productivity and TAT as per agreed standards)
- Understand the process and execute case / request as per the training provided and guidelines outlined in process manuals.
- Completing all training related activities when assigned
- Cognizant of completing all assigned activities within the stipulated time
- Any processing delays or open queries to escalated to PL/TMs after d