Genzeon is a leading provider of digital engineering, intelligent automation, security, compliance, cloud, and managed services. We empower our clients to adapt and be agile in an ever-evolving digital landscape. We are seeking an experienced IT Operations & Technology Leader to oversee and drive Genzeon's internal technology ecosystem. This strategic leadership role combines CIO-level responsibilities across IT operations, infrastructure, enterprise applications, security, compliance, and technology support services. The leader will ensure that Genzeon's technology workplace remains secure, scalable, reliable, and aligned to business growth objectives while fostering innovation through AI-driven tools, automation, and modern digital solutions. The role will also be responsible for evaluating, implementing, and supporting internal business applications, including development and customization of enterprise platforms such as Zoho and other business systems, as well as building technology solutions from the ground up when business needs require.

Role & responsibilities




- IT Operations & Technology Services
- Lead day-to-day IT operations with a focus on service excellence, uptime, reliability, and user satisfaction.
- Oversee IT service management, helpdesk operations, incident management, asset management, and end-user support services.
- Drive continuous improvement initiatives and automation across IT support and operational processes.
- Evaluate and implement AI-enabled productivity, service management, and workflow automation tools.
- Manage technology budgets, licensing, procurement, vendor relationships, and contract negotiations.
- Oversee third-party service providers and contracts management, ensuring vendor performance, service quality, compliance, and cost effectiveness.
- Enterprise Applications & Development
- Own the strategy, implementation, support, and continuous improvement of enterprise business applications, including Zoho, Microsoft 365, colla

📌 IT Operations (Hyderabad)
🏢 GENZEON (INDIA) PRIVATE
📍 Hyderabad