Sales Executive / Business Development Executive/ Senior Sales Executive/ Sales Manager

Industry: Fitness & Wellness
Location: Ahmedabad (Science City/ Gota/ Nikol/ Shela)
Reports To: Club Manager

Job Summary:

We are hiring a Sales Executive who will drive recent member sales, handle renewals and upselling, deliver a seamless front-desk experience, and support complaint resolution and hygiene oversight.

This is a key member-facing role that blends sales targets, service excellence, and operational discipline — ideal for someone energetic, confident, and growth-focused.

Core Purpose of the Role:

“To convert walk-ins into loyal members, retain them through meaningful interactions, and increase revenue through proactive upselling and world-class service.”

Key Responsibilities:

· Greet and assist all walk-in prospects with club tours and membership discussions

· Handle incoming leads via WhatsApp, calls, walk-ins, and CRM follow-ups

· Close new memberships confidently and hit daily/weekly sales goals

· Track renewals due and proactively follow up via phone and in-person





· Address objections, highlight benefits, and offer renewal incentives

· Identify and pitch upsell opportunities (Personal Training, nutrition, long-term plans)

· Educate members on available upgrades or limited-time offers

· Convert basic members into premium/high-ticket customers

· Manage check-ins, guest logs, CRM entries, billing, and cash handling

· Keep reception area clean, professional, and member-friendly

· Handle member queries and offer real-time support

· Log and resolve member complaints within 24–48 hours

· Escalate unresolved or serious concerns to the Club Manager

· Maintain a member issue/feedback register

· Perform daily hygiene checks at the front desk and floor

· Coordinate with housekeeping to maintain club cleanliness standards

· Log AM/PM hygiene inspections

Key Result Areas (KRAs):

Membership Sales: Achieve monthly sales conversion target

Membership Renewal

📌 Sr. Sales Executive (Ahmedabad)
🏢 Global Fitness Brand
📍 Ahmedabad