Outbound Calling to Property Leads
- Call homeowners from provided lead lists using a script
- Log every call result in the company CRM (Microsoft Power Apps): no answer, callback, interested, not interested, wrong number
- Flag warm leads immediately via WhatsApp
- Schedule and manage follow-up callbacks
- Target: 80-120+ dials per day depending on daily task split
- Significant: many of these leads involve families who have recently lost a loved one. A respectful, patient tone on every call is essential.
Rental Showing Coordination
- Search Zillow Rentals and affordable housing websites for listings matching specific criteria (location, price, bedrooms, voucher acceptance)
- Call listing agents and landlords to confirm if units are still available
- Coordinate showing appointments between tenants and listing agents
- Occasionally join showing coordination calls in the evening with the listing agent by phone (no in-person visit)
Tools Provided (No Cost to You)
- US Phone over Internet for all calls
- CRM for lead tracking
- Lead lists (no sourcing or lead generation needed)
- Call scripts and talk tracks
- Full training during the first two weeks
Requirements
Must Have
- Clear spoken English (you will speak with American homeowners, tenants, and real estate agents daily)
- Reliable internet connection and a quiet place to make calls
- Own laptop or desktop with headset and microphone
- Comfortable working 8:30 PM - 5:30 AM IST consistently
- Disciplined enough to make 80-120 calls per day without someone watching over you
- Can navigate websites, fill out forms, and use basic software
Good to Have
- Prior BPO, telecalling, or customer service experience
- Experience with scheduling, appointment setting, or coordination roles
Not Required
- Real estate knowledge (training provided)
- US work experience
- Any specific degree
What We Offer
- Long-term work-from-home position (not a one-time project)
- All calling tools and systems provided free