Key Responsibilities
- Work with business stakeholders to understand business processes, scheme rules, and operational workflows for employee benefits administration.
- Analyze and interpret scheme documentation and business rules, translating them into clear system behavior and data requirements.
- Lead and facilitate requirements-gathering activities (workshops, interviews, documentation review) to capture functional and non-functional requirements.
- Produce high-quality documentation including business requirements documents (BRDs), functional requirements documents (FRDs), user stories, and acceptance criteria.
- Design logical and physical data models (ERDs) to support recent and existing features, ensuring data integrity, normalization, and consistency across systems.
- Collaborate with developers and architects to ensure solutions align with business needs, technical architecture, and SDLC standards.
- Write and execute SQL queries to analyze data, validate requirements, support impact analysis, and assist with defect investigation.




- Perform root-cause analysis of incidents and defects using logs, monitoring tools, and database analysis; define and document fixes and preventative improvements.
- Map and document current and target-state business processes, identifying opportunities to streamline workflows and improve data quality.
- Support Agile delivery (Scrum/Kanban) by contributing to backlog refinement, sprint planning, and demonstration of completed changes to stakeholders.
- Maintain configuration and requirements documentation in tools such as Jira and Confluence, ensuring traceability from requirements through to implementation and testing.
- Work closely with application support, testing, and development teams to ensure smooth deployment and transition of changes into BAU operations.

Must Have
- Strong business analysis capability including business process understanding and the ability to read scheme documentation and translate it into system behav

📌 System Analyst (Gandhinagar)
🏢 PIB Group
📍 Gandhinagar