Roles and Responsibilities :
- Provide customer support through various channels such as email, chat, and voice calls.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Process transactions, answer questions about products or services, and provide solutions to problems
Job Requirements :
- 1-3 years of experience in FinTech/NBFC/Banking under Customer Support environment.
- Robust communication skills with excellent verbal and written English proficiency.
- Ability to work on non-voice processes (email/chat) as well as voice support.
📌 Customer Support (Mumbai)
🏢 Bhanix
📍 Mumbai
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