Role & responsibilities

A. IT Support & User Management

B. IT Infrastructure & Network Support

C. Server, NAS & Backup Support

D. IT Security & Endpoint Support

E. Business Application Support

F. IT Asset & Inventory Management

G. Software Installation & Licensing Support

H. IT Procurement & Vendor Coordination

I. Employee Onboarding & Exit IT Support

J. IT Documentation & Reporting

K. General Administration Support

Skills
- Basic knowledge of Windows operating systems, Microsoft Office, and Microsoft 365.
- Basic computer hardware and software troubleshooting.
- Basic knowledge of LAN, Wi-Fi, IP addressing, switches, and internet connectivity.
- Ability to troubleshoot desktops, laptops, printers, scanners, and other peripherals.
- Basic understanding of servers, NAS, backup, antivirus, and endpoint security.
- Ability to provide first-level support for ERP and other business applications.
- Positive documentation and record-keeping skills.
- Good communication, coordination, and problem-solving skills.
- Ability to coordinate with users and external vendors.

📌 Officer (Mumbai)
🏢 Angeel Oak Speciality Chemtech
📍 Mumbai