Role Details

ob Description Location Investigation Manager

Business Aditya Birla Capital

Unit Aditya Birla Fice Limited

Location Mumbai

Role Location Investigation Manager

Department Risk and Legal
Eligibility Criteria

Bachelor or master s degree, Experience in Collection for mid market/corporate
Required Skills Competencies
- Analytical thinking and attention to detail.
- Integrity and strong ethical standards.
- Effective communication and reporting.
- Process orientation and innovative mindset.
- Networking and stakeholder management.
- Ability to understand complexity of deal
- Flexibility for travel and onground for collection.
- Technical proficiency in MIS and fraud systems.
Key Responsibilities
Monetary Savings
- Concluding the Investigation within reasonable period.
- Drafting Releasing Investigation Report within TAT from the Investigation concluding date.
- Coordination with law enforcement agencies industry.
- Monetary recovery form fraud cases as per penalty matrix.
Mystery Shopping / Seeding
- Mystery Shopping / Seeding.
Internal Control Process




- Enhancements / Innovations / Initiatives Current Process changes, Automation, System.
- Root Cause Analysis (RCA), Identification of gaps / fraud mitigating steps.
- Coordinate with Legal team for filing Police Complaints FIR.
- Department Audit Regulatory Compliance (Internal Audit Score Open Items).
Vendor Management
- Vendor Management.
Process Efficiency
- MIS Reporting
- Incident, Cyber Fraud verification Tracker maintenance bill processing.
- Periodical data / dashboard preparation for Management, RMC, ORMC, ACB
Driving Awareness Campaign
- Driving Awareness Campaign along with LD and Marketing Team.
Training Awareness Material
- Creating training awareness material on fraud aspect for internal staffs public.
People Management
- Learning Development Self Training (4) staff Training / awareness campaign
- Team Engagement / Management Agency Collaboration, Team Huddle Engagement, Coordination with inte

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