Farnell

Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair.
Job Summary:-
Responsible for managing the collection of outstanding debts from customers. They also maintain records of all collection activities and transactions, and report on their performance and progress.
Principal Responsibilities: -
- Monitoring customer accounts to identify overdue payments.
- Preparing and sending overdue statements to customers on emails.
- Contacting/Calling customers for overdue payments.
- Identifying and resolving customer issues.
- Doing account reconciliations.
- Getting payment advice, sharing cash application details, sharing collections details to the
- Cash application team.
- Ensuring that Customer accounts are clean. (Cleaning of old transactions).
- Maintaining customer contact details.
- Updating the payment follow up details in excel on a daily basis and sharing with in house team.
- Keeping record of the pending Credit notes
- AR reviews with branches.



Discussing on the issues, payment updates/commitments
- Discussing the issues with inhouse team to get it resolved.
- Sharing the missing invoices/credit notes with customers.
- Co-ordinating with lawyer for sending legal notices.
- Blocking the overdue accounts which is above 90 days.
- Sending warning letters.
- Digitally signing the invoices/credit notes and sending to customers for all branches (Specific Customers).
- Uploading DSC invoices/credit notes on Customer Portal for all branches (Specific customers).
- Minor amendments to the invoices on request (using PDF editor).
- Balance confirmations.

Job Level Specifications:
- Excellent communication and negotiation skills
- Ability to work under pressure and meet deadlines.
- Proficiency in using excel.

Work Experience:
- Minimum 2 years' experience in collections, customer service.

Education and Certification(s):
- Bachelor's degree in finance,

📌 AR Collections Executive (Bengaluru)
🏢 avnet
📍 Bengaluru