We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

We are looking for a
Collection Officer Junior & Senior Level
to join our Finance team and support timely customer payments. The role will be responsible for monitoring outstanding accounts, following up with customers, resolving payment-related queries, and maintaining accurate collection records.
- Contact customers by
phone and email
to follow up on outstanding invoices and secure payment commitments.
- Monitor customer accounts,
aging reports, and overdue balances
to identify accounts requiring collection action.
- Record collection activities, customer responses, payment commitments, and follow-up actions accurately in the
ERP or collection tracking system
.
- Send customer statements, payment reminders, follow-ups,



and collection notices in line with company procedures.
- Coordinate with
Accounts Receivable, Credit Control, Operations, and customers
to resolve payment queries, disputes, and allocation issues.
- Follow up on promised payment dates and escalate missed commitments or high-risk accounts to the line manager.
- Support month-end reporting by updating collection status, expected cash inflows, disputed balances, and overdue account commentary.
- Maintain complete and accurate collection records, customer correspondence, and supporting documentation for audit and management review.
- Ensure compliance with company policies, internal controls, collection procedures, and customer communication standards.
- Contribute to improving collection effectiveness, reducing overdue balances, and strengthening cash flow visibility.

Qualifications

What We're Looking For
- Bachelor’s degree in
Accounting, Finance, Business Administration, C

📌 Finance Collection Officer (Hyderabad)
🏢 Sgs
📍 Hyderabad