Role & responsibilities
- Handle incoming and outgoing patient calls and inquiries.
- Explain hospital treatments, packages, facilities, and admission process.
- Follow up with leads and convert inquiries into OPD visits/admissions.
- Maintain daily call records and lead follow-ups.
- Coordinate with the hospital team for appointments and patient requirements.
Preferred candidate profile
- xcellent communication and convincing skills
- Prior experience in hospital/healthcare telesales preferred
- Confident and patient-friendly approach
- Basic computer/CRM knowledge
- Target-oriented and good follow-up skills
- Freshers with strong communication skills can also apply
Perks and benefits
- Competitive Salary + Performance Incentives
- Career Growth Opportunities
- Professional & Supportive Work Setting
- Employee Training & Development
- Employee Benefits as per Hospital Policy