Role Overview

This is a builders role. As a Product Success Analyst, you will sit directly with the clients problem, understand their business context, and build custom AI-driven solutions to solve it, using large language models (LLMs) and up-to-date AI tooling. The model is forward-deployed: you work at the customers problem rather than behind the product. You will move fluidly between two modes, understanding the business (what the client actually needs, what will create value, what is feasible) and building the solution (configuring, prototyping and assembling AI-powered workflows that deliver it). Both matter equally: a solution nobody needs is as useless as a need nobody can build for. You will own engagements end-to-end across multiple modules and clients simultaneously, and work closely with our product and engineering teams to take what you build from prototype to production.

Key Responsibilities
- Understand the clients business problem: engage directly with customer stakeholders to uncover what they need, what is feasible, and where AI can create real value.




- Build custom solutions using AI and LLMs: design, prototype and assemble AI-powered workflows tailored to each client, using LLM tools, prompting, and light scripting to turn a business problem into a working solution.
- Own delivery end-to-end: drive engagements across FAis modules from pilot through full-scale rollout, across different client types and geographies.
- Work hands-on with data: prepare, structure and validate client datasets so that solutions are accurate and deployment-ready.
- Partner with product and engineering teams: take prototypes to production, feed client and field learnings back into the product, and help shape the roadmap.
- Manage client relationships: act as the day-to-day point of contact, manage expectations, and maintain engagement momentum and quality.
- Support pre-sales and solutioning: build quick proofs of concept and pre-analysis to demonstrate what FAi can do for

📌 Product Success Analyst (Gurugram)
🏢 Field Assist
📍 Gurugram