We are looking for a highly skilled and experienced Customer Service Executive to join our team at Kama Jewelry Private Limited. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.

Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide product information and recommendations to customers.
- Ensure customer satisfaction through follow-up calls and emails.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products to existing customers.

Job Requirements
- Excellent communication and interpersonal skills.




- Ability to work in a quick-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer software and technology.
- Ability to work collaboratively as part of a team.
- Strong attention to detail and organizational skills.

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📌 Customer Service (Mumbai)
🏢 Kama Jewellery
📍 Mumbai