Job Summary

The purpose of the role is to carry out overall activity of Prevention, Detection and Monitoring of sales and business practices and strengthen the processes controls concerning Market Conduct. The role is also required to create awareness on Market Conduct good practices, ethics compliance, as well as on the company code of conduct/policies. Drive the culture of Zero Tolerance to fraud and misconduct in the Zone.
Dimensions
- Case investigation received from various stakeholder
- ~200 cases
- Proactive Analysis investigation
- Phone_number0
- AntiFraud Awareness Program
- All employees of North Zone (All channel)
- Branch Visits
- 1215 High Risk Branches
- Meeting with Sales
- Regular meeting with ZSM/RSM
- Mystery Shopping (DC Hospital)
- 80100
- Fraud Awareness Week
- He will drive various engagement activities for creating awareness in the zone.
Job Context and Major Challenges
About the Health Insurance Industry





While the current market sees more than 15 nonlife players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalized service provider (6) remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10, 000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the prospect of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs. With the SME and the startups being the driving force of Indian economy, the opportunity to cater to these segments is immense and is increasing manifold year on year. The challenge here therefore remains as to how we capture a larger share of the opportunity by developing specific solutions to cater each segment of the business. Also by creating an inexpensive and standardized solution to increase the reach into the pockets of channel partn

📌 Team Member (New Delhi)
🏢 Aditya Birla Insulators
📍 New Delhi