Job description

Role & responsibilities
- Attend tokens for Demand, General queries like time extension, changes in payment plan, correspondence address & number etc., updated demands, cancellation, payment updation, clearance of interest for NOC.
- Support customers with the processes way forward and inform them timely of any updates in their purchases.
- Coordinate with legal in case of documentation required for any name change in existing allotment to support customer request.
- Follow-up with backend / respective department.
- Meet customers and support in issuance of NOC post proper documentation.
- Check documentation required for possession and get the same signed by the customer.




- Check and coordinate to initiate Compulsory Maintenance and penalty for different project.
- Help resolve parking related issues with customers by getting solutions from planning.
- Take customer request in between no dues & possession (Like offers etc.) and provide appropriate response post discussion with respective authority.

Preferred candidate profile
- Strong customer handling and communication skills.
- Positive knowledge of real estate CRM processes.
- Problem solving and escalation handling ability.
- Proficiency in CRM software and MS Excel.
- Good documentation and reporting skills.

📌 Senior Executive (Noida)
🏢 Gaurs
📍 Noida