ACCOMATE AUS GLOBAL SERVICES PVT. LTD.
Manager – Australian Mortgage Operations
Location: Ahmedabad, India (On-site)
Employment Type: Full-time
Experience Required: 5+ years (including 2+ years in a team leadership role)
Reports To: Business Head
Working Hours: 10:30 AM – 7:30 PM Australian Time (AEST & AEDT)
Working Days: Monday to Friday

About Accomate
Accomate AUS Global Services Pvt. Ltd. is an offshore partner for mortgage brokers and accounting firms in Australia and the United States, operating from Ahmedabad, India. For our mortgage broker clients, we manage end-to-end loan processing on their behalf — from application preparation through to settlement — enabling brokers to scale their businesses while maintaining high standards of accuracy, compliance, and turnaround.

About the Role
We are looking for an experienced mortgage operations leader to lead a team of loan processors handling the end-to-end processing of mortgage files for our Australian broker clients. Your team will process a high volume of loan applications across a broad panel of Australian lenders.



You will be accountable for the quality and turnaround of the team’s output, for developing the team’s capability, and for driving process improvements that raise overall performance. Success in this role requires deep mortgage processing expertise, robust people leadership, sound analytical judgement, and the ability to communicate clearly across brokers, lenders, and internal teams.

Key Responsibilities

Lead, mentor, and develop a high-performing team of loan processors.
Manage workforce planning, workload allocation, and capacity to ensure consistent delivery across varying volumes.
Serve as the team’s senior subject-matter expert, providing guidance on complex processing scenarios and escalations.
Partner with the marketing and HR teams to anticipate upcoming work volumes and ensure timely hiring and resourcing.
Partner with HR and management on the team’s appraisal and performance-review cy

📌 Mortgage Process Manager (Ahmedabad)
🏢 Accomate Global
📍 Ahmedabad