27 Aug
|
Info Edge
|
Noida
Roles and Responsibilities :
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle international voice process calls with accuracy and efficiency, ensuring timely resolution of issues.
- Utilize problem-solving skills to troubleshoot technical problems and provide solutions in a professional manner.
- Maintain accurate records of all interactions with customers using CRM software.
Job Requirements :
- 1-4 years of experience in BPO/Call Centre workplace handling international voice processes.
- Excellent communication skills for effective interaction with customers over the phone or via email/chat.
- Ability to work on rotational shifts including evenings, weekends, and holidays as per business requirements.
📌 Customer Support Executive| Naukri.com| Noida| Day Shift|
🏢 Info Edge
📍 Noida