Opening & Daily Preparation
- Check availability of popular models, colours, variants, and accessories.
- Review pending customer enquiries, follow-ups, bookings, and deliveries.
- Attend the daily sales meeting and understand targets and offers.

2. Customer Handling
- Welcome every customer entering the showroom politely.
- Understand the customer's requirements, budget, preferred model, usage, and financing needs.
- Identify whether the customer is a first-time buyer, replacement buyer, or existing customer.
- Provide accurate information about TVS models, variants, features, mileage, performance, safety, maintenance, and warranty.
- Demonstrate the vehicle and explain its significant features.

3. Product Presentation
- Explain differences between models and variants.
- Explain available colours and specifications.
- Compare suitable TVS models according to the customer's requirements.
- Explain current promotional offers, exchange benefits, and accessories.
- Avoid giving incorrect commitments regarding price, delivery, finance, or discounts.

4. Test Ride Management




- Offer a test ride when appropriate.
- Explain the basic controls and safety precautions before the test ride.
- Ensure required documentation and showroom procedures are followed.
- Take feedback after the test ride and understand the customer's purchase intention.

5. Sales & Target Achievement
- Work toward daily, monthly, and yearly sales targets.
- Convert showroom enquiries into bookings and sales.
- Generate new leads through referrals, existing customers, local contacts, and other approved showroom activities.
- Promote higher-value variants or suitable accessories when they genuinely meet customer needs.
- Maintain a healthy enquiry-to-booking and booking-to-delivery conversion rate.

6. Finance & Insurance Coordination
- Explain available two-wheeler finance options provided through authorised finance partners.
- Collect required documents from customers and coordinate with the finance tea

📌 Showroom Sales Executive (Karunagappalli)
🏢 Yuva Tvs
📍 Karunagappalli