To manage collections, receivables, debtor ageing and recovery follow-ups across all locations, ensuring timely realization of brokerage, leasing fees, mandate fees, retainers and other receivables.
Key Responsibility Areas (KRA)
- Collection Recovery
- Follow-up with developers, corporates, landlords and clients for outstanding payments.
- Ensure timely collection against invoices raised.
- Track due dates and maintain collection schedules.
- Handle overdue and critical accounts.
- Debtor Management
- Prepare weekly and monthly ageing reports.
- Monitor debtor outstanding across all branches.
- Identify delayed payment cases and escalate appropriately.
- Billing Revenue Coordination
- Coordinate with Sales, CRM and Accounts teams for collection support.
- Ensure invoices are raised as per agreed commercial terms.
- Track milestone-based collections.
- MIS Reporting
- Prepare collection MIS and dashboards.
- Share weekly collection status with management.
- Maintain collection records and supporting documents.
- Process Compliance
- Ensure all collection activities are updated in CRM/ERP.
- Maintain proper documentation of commitments received from clients.
- Improve collection processes and reduce outstanding receivables.
- Developer Relationship Revenue Assurance
- Conduct regular meetings with developers, finance teams, CRM teams and key stakeholders across locations.
- Visit developer offices for collection follow-ups, reconciliation meetings and closure of pending payment cases.
- Coordinate with Sales, CRM, Legal and Accounts teams to ensure transactions are progressed from booking stage to billable stage.
- Identify and track all pending cases where billing is not raised due to documentation, agreement, payment, registration, possession, brokerage confirmation or other operational issues.
- Drive closure of pending cases and ensure they are converted into billable transactions at the earliest.
- Prepare and maintain a Pending B