We are looking for a detail-oriented and organized qualified to support academic operations, student services, and library management at our Mumbai & Bangalore campus.

About the Role

The role will involve managing student and academic records, supporting examinations and admissions processes, responding to student requirements, and ensuring the smooth day-to-day functioning of library resources and services. The ideal candidate should be comfortable working across multiple systems, coordinating with students, faculty, and internal teams, and managing data and documentation with a high degree of accuracy.

Responsibilities

Academic Operations & Student Lifecycle Management
- Maintain and update student information accurately across relevant academic and institutional portals.
- Manage student data related to course, programme, and campus changes.
- Process and issue academic transcripts, bonafide certificates, NOCs, and other student-related documents.
- Maintain data and support administrative processes related to supplementary examinations, including eligibility, scheduling,



and records.
- Support international students with WES documentation, verification, and related processes.
- Ensure timely and accurate maintenance of academic records and documentation.

Student Services & Support
- Respond to student enquiries through email, calls, and other communication channels in a timely and professional manner.
- Provide guidance to students on academic processes, documentation, and institutional procedures.
- Coordinate and process student refunds, withdrawals, and transfers in collaboration with relevant teams.
- Act as a key point of contact for students, ensuring a positive and efficient service experience.

Admissions & Examination Support
- Manage registrations and data entry for new students on the admissions portal.
- Support the administration and coordination of entrance examinations.
- Coordinate with examiners and ensure examination marks are accuratel

📌 Assistant Manager (Mumbai)
🏢 Pearl Academy
📍 Mumbai