Job Summary

Looking for a hands-on and responsible IT Support Executive to support day-to-day IT requirements at our warehouse facility in Bhiwandi.

This is a combined IT Support and Warehouse Operations role. The position will primarily involve laptop/device maintenance, basic hardware and software troubleshooting, device setup, IT asset management, user support, and warehouse-related operational activities.

The ideal candidate should be comfortable working on the warehouse floor and handling both technical and operational responsibilities.

Key ResponsibilitiesIT Support & Maintenance
- Troubleshoot and resolve basic laptop, desktop, hardware, software, printer, email, and connectivity issues.
- Perform laptop/device setup, configuration, installation, updates, and routine maintenance.
- Support Windows and macOS users.
- Assist with Microsoft 365, Teams, email, and basic Active Directory-related requirements.
- Install and configure software and applications as required.
- Maintain IT equipment and ensure devices are available and functional.
- Maintain IT asset records,



inventory, and service documentation.
- Coordinate with third-party vendors for repairs, replacements, and technical issues.
- Assist with antivirus, endpoint protection, backups, and system updates.
- Provide day-to-day technical support to internal users.

Warehouse & Operational Support
- Support the warehouse team with day-to-day IT and operational requirements.
- Handle laptop/device movement, allocation, maintenance, and tracking.
- Assist with package labeling, sticker application, scanning, and related warehouse activities.
- Ensure labels/stickers and package-related information are handled accurately.
- Assist warehouse staff with IT-enabled operational activities.
- Maintain accuracy and discipline while handling IT equipment and packages.
- Perform other operational support activities as assigned by the Warehouse Manager.

Required Skills & Qualifications
- 2–4 years of experience

📌 IT Support Executive – Warehouse Operations (Bhiwandi)
🏢 Kiara Global Services
📍 Bhiwandi