Roles and Responsibility
- Manage end-to-end Ocean Import Freight Forwarding operations from pre-alert to final delivery.
- Coordinate with shipping lines, overseas agents, customs brokers, transporters, CFS/ports and customers.
- Handle import documentation, container coordination, customs clearance and cargo delivery.
- Monitor vessel schedules, container status, arrival timelines and shipment milestones.
- Resolve customs, documentation, detention, demurrage and shipment-related issues.
- Negotiate Ocean Freight rates and manage carriers/vendors for cost-effective operations.
- Monitor KPIs, shipment turnaround time, service quality and customer satisfaction.
- Prepare MIS reports and drive process improvement and cost optimization.





Preferred Candidate Profile
- 5 to 10 years of experience in Ocean Freight / Ocean Import / Freight Forwarding.
- Solid hands-on experience in end-to-end Ocean Import operations.
- Good knowledge of Ocean Freight, Import Documentation, Customs Clearance and INCOTERMS.
- Experience coordinating with Shipping Lines, Customs Brokers, CFS, Ports, Transporters and Overseas Agents.
- Strong customer handling, communication and problem-solving skills.
- Proficiency in MS Excel and ERP/TMS systems.

📌 Freight Forwarding Asst Manager/Manager (Chennai)
🏢 Zebronics
📍 Chennai