Position: Center Manager
Department: Operations / Administration
Location: Uniscans & Labs Diagnostic Centre
Reporting To: General Manager / Operations Head
Experience: 5–8 years in diagnostic centre, hospital, healthcare, or service operations
Employment Type: Full time

Job Purpose

The Center Manager will be responsible for the overall operations, revenue, patient experience, staff management, quality, and administrative functioning of the assigned Uniscans & Labs center. The role requires strong leadership and coordination skills to ensure smooth day-to-day operations and achievement of business targets.

Key Responsibilities

1. Center Operations
- Manage the complete day-to-day operations of the diagnostic center.
- Ensure smooth functioning of reception, sample collection, laboratory, radiology, billing, and patient-care activities.
- Monitor patient flow and minimize waiting time.
- Ensure all equipment, facilities, and essential supplies are available and functional.
- Coordinate with central/support departments for operational requirements.

2. Team Management




- Supervise and coordinate all center employees.
- Prepare and monitor staff schedules and shift rosters.
- Ensure punctuality, attendance, discipline, and professional conduct.
- Identify staffing requirements and coordinate with HR for recruitment.
- Conduct regular team meetings and performance reviews.
- Train and motivate employees to improve productivity and service quality.

3. Business & Revenue Management
- Achieve monthly center revenue and business targets.
- Monitor daily collection, billing, revenue, and outstanding payments.
- Identify opportunities to increase patient footfall and revenue.
- Coordinate with the marketing/corporate team for promotional activities and business development.
- Develop relationships with doctors, corporates, hospitals, and referral partners where applicable.
- Monitor performance against monthly targets and prepare action plans for gaps.

4. Patient Experie

📌 Center Manager (Chennai)
🏢 Uniscans and Labs
📍 Chennai