Key Responsibilities
- Handle customer quality requirements and coordinate with Mobis, Kia, Hyundai, Inzi, and other customers.
- Prepare customer-specific quality documents, reports, presentations, and submissions.
- Coordinate customer complaints, quality issues, and corrective actions.
- Analyze customer complaints using 5 Why, Fishbone, 8D, and Root Cause Analysis.
- Prepare and submit 8D reports, corrective action reports, and improvement plans within the required timeline.
- Coordinate with Production, Engineering, Maintenance, and other departments for effective corrective actions.
- Monitor customer quality performance, rejection, PPM, complaints, and delivery-related quality issues.
- Support customer audits and ensure timely closure of audit findings.
- Review customer specifications, quality standards, drawings, and special requirements.




- Conduct internal process/product audits and follow up on corrective actions.
- Maintain customer quality records and ensure proper documentation.
- Identify recurring quality problems and implement preventive actions.
- Support continuous improvement activities to reduce customer complaints and improve product quality.

Customer Handling

Primary customer coordination:
- Mobis
- Kia
- Hyundai
- Inzi

Pay: ₹35,000.00 - ₹40,000.00 per month

Advantages:
- Cell phone reimbursement
- Food provided
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: Remote

📌 Senior Engineer (India)
🏢 DMC Automotive
📍 India